FAQ

What is your return policy?

At Boot Slip, we take pride in delivering high-quality products that meet your expectations. However, we understand that unforeseen issues may arise. If your Boot Slip product arrives broken or experiences a malfunction outside of normal wear and tear within the first 30 days of purchase, please contact us at bootsliptx@gmail.com. To initiate the refund process, please provide us with your order details and a description or visual evidence of the issue. Our dedicated team will review your case promptly and work towards finding a satisfactory resolution, which may include a replacement or refund. Please note that the refund policy is applicable only within the initial 30-day period following your purchase. We reserve the right to assess each situation on a case-by-case basis. Damages resulting from improper use or negligence will not be eligible for a refund. At Boot Slip, we strive to ensure your satisfaction and are committed to resolving any issues you may encounter with our product. Your feedback is invaluable to us in our ongoing efforts to improve our offerings.
What is the shipping policy?

Upon order receipt and processing, please allow 14-21 days for your items to arrive at your designated shipping address. We work diligently to ensure timely processing and dispatch of all orders. Currently, we offer shipping within continental United States. We apologize if your specific location is not included at this time. We are continually exploring options to expand our shipping reach in the future. To avoid any delivery issues, please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or misdelivery due to incorrect information provided. We appreciate your patience throughout the shipping process, and we are dedicated to delivering your Boot Slip to you as quickly as possible. Should you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer support team at bootsliptx@gmail.com.
How do I use a boot slip?

The ingenious solution for hassle-free boot wearing and removal. With Boot Slip, simply place your booted foot into the device, and effortlessly slide your foot out of the boot, saving you time and eliminating the need for bending or struggling.